We recently stayed at a hotel in Carcassonne and were happy with our stay. The room was small, almost like a small office, which made it feel very cramped. We had decent views from our room, and the fast WiFi a great addition for helping us plan our trip. The parking facilities were convenient, having to use an underground third party parking, but wasn’t very expensive Making it easy for us to feel like the car was in a safe place. The staff was very friendly and accommodating, especially being able to speak 3 languages. Our room was decent with a small shower, and a TV, which added to the comfort of our stay. The bathroom was small however usable, so no complaints, and the bed was very comfortable. Overall, it was an okay experience for us.
Pau
agosto de 2024
It started with a very friendly and professional welcome from two staff and their supervisor. They were proactive, supplying us with a local map and explaining local navigation including good dining facilities without being prompted. The breakfast with extra kudos for the electric orange juicer - best juice this holiday. Location is close to the fortress and a 15-20 minute easy walk to town.
Chris
outubro de 2024
Location was very good a steady 15 minute walk into the old town and equally to Carcassonne city the objective of our visit. Parked our motorcycles next to the hotel in covered walkway. The 2024 Olympic flame enroute to Paris came past whilst we were there an added bonus.
J
junho de 2024
The position was excellent, everything was within walking distance. The staff very friendly and helpful. The breakfasts were good value.
Linda
outubro de 2023
Public parking is directly across the street (public and private). Great hot water, and great WiFi. Elevator/Lift. Nice decent-sized clean room. Large bed. Quiet room in the rear. Great location, you can walk to all the important sites. Good lighting and decent number of electrical outlets.
Daniel
dezembro de 2024
Enjoyed my stay here. Check in was easy, staff were friendly and spoke some English. A few Euros city tax to pay on arrival in addition to the booking.com fee which I thought I had noticed while booking so no great surprise. Room was clean and comfortable, bathroom fine, temperature inside was good and location was great. Continental breakfast with baguettes, loved it.
Jack
abril de 2024
Location was great - not far from the new part of the town and the medieval town. Breakfast was good. Room was clean and the bed was super comfy. Wasn’t expecting much for the price and due to some reviews but was really pleasantly surprised. Staff are brilliant, lovely and friendly. The young girl who was working breakfast this morning was such a hard worker making sure everything was replenished. The staff on the desk were helpful and friendly too.
Hannah
dezembro de 2022
Excellent, friendly staff. Clean and really convenient to walk to all parts of La Bastide and City. Breakfast was plentiful and well provided.
John
outubro de 2023
Breakfast was good. Staff were extremely helpful, welcoming and friendly.
Joan
setembro de 2023
we travel for new year eve, location was perfect, walking distance to everything helpful staff
Luisa
março de 2024